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deleted deleted   •   almost 11 years ago

saveHiRes() = Error reaching Aviary services

I am attempting to implement High-Resolution editing in my application. All of the client and server-side code is in place and appears to be working. After I've edited and call the saveHiRes() function, an error immediately occurs prompting "Error reaching Aviary services".

Are these services active?

  • 2 comments

  • Manager   •   almost 11 years ago

    Hey Jason! We have to set you up with High Res even though it's free. If you'd like to be set up with High Res just send us a note with this form: https://creativesdk.zendesk.com/hc/en-us/requests/new

    Thanks!

  • Manager   •   almost 11 years ago

    Hi Jason,

    Would you mind submitting a ticket to help.creativesdk.com? We can continue the conversation there and I can loop in our engineering team. Do you currently have an active Production ID?

    Thanks!

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